Frequently Asked Questions
Q: How do I log into Elexio Community?
A: See video above. If you had our older "My Church" App, your login information will be the same.
Q: What if I forgot my username or password from "My Church" App?
A: Once you have downloaded Elexio Community, open the app and click "Forgot Password" directly below the login fields. Enter your username or email address and you will receive an email from Elexio with a new password.
Q: What if I didn't have the "My Church" App?
A: You will need to make an account. Select "New User? Create An Account" at the bottom of the page in Elexio Community. Replace the word "domain" with "valleybible" and then click "Create Account". Fill out the form and click "Save". Once a VBC Staff Member approves your account, you will be good to go!
Q: Why does Valley Bible Church want to use an App?
A: Elexio Community is a powerful tool that we can use to create and reinforce connections within our community. We don't want the app to replace face-to-face relationships, we want it to enable them! By using this app, you are helping us to be able to more easily shepherd and care for our people.
Q: Can I get set up on my computer instead of my mobile device?
A: Yes! You Can Click This Link to go to Elexio Community on your computer instead of using the app. You can log in or create an account there and then log into the app afterwards if you prefer.
Elexio App Help Form
Submit the form below if you have a question that's still not addressed after watching the instructional video or in the FAQ's.